Shipping policy

Shipping Method:

kabeilu hair utilizes reliable carrier FedEx for global shipping.

Total Delivery Time:

Total delivery time = processing time + shipping time.

 

Processing Time

After placing an order with in-stock items, it typically takes 1 business day to process your shipment. If there are issues with your shipping information, we will contact you within 24 hours.

After placing an order with customized items, including small or large cap sizes, colored wigs, and extra long-inch wigs, it typically takes 5-10 business days to process your shipment. If there are issues with your shipping information, we will contact you within 24 hours.

 

Shipping Time & Cost:

Shipping time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events. We appreciate your understanding for any inconvenience caused.

It typically takes 3-5 business days to be delivered to the United States and Canada. Shipping time varies by country from 5 to 14 business days.

FedEx Express Shipping costs vary by country .

 

About Tax:

Customs duties in the recipient's country/region are the customer's responsibility. Costs incurred due to delivery delays, address modifications, cancellations, or returns for personal reasons are borne by the buyer.

 

Scenario	Responsibility
Incorrect personal shipping info or undeliverable address	Buyer
Customs duties in the recipient’s country/region	Customer
Buyer’s delivery delay or address modification	Buyer
Cancellation or return halfway for personal reasons	Buyer

 

Shipping Insurance Refund:

Refunded before shipment: Refunded to the original payment account.
Other cases: Refund eligibility varies.

 

Should you have any further questions or concerns, please feel free to contact us. We value your satisfaction! 

bebosshaircompany@gmail.com